Streamlining financial operations for The Mall Luxury Outlets
Enhancing purchase approval workflow and administrative efficiency with NetSuite ERP and Air Reply.
#NetSuiteERP
#Financial Modernisation
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THE CHALLENGE
To achieve greater transparency and efficiency in financial operations by centralising processes and improving traceability.
SCENARIO
A need for financial and administrative modernisation
The Mall Luxury Outlets, an Italian company renowned for creating exclusive lifestyle venues that value off-price fashion products, embarked on a digital transformation journey. Established in 2001, the company integrates luxury, fashion, and elegance within the outlet shopping experience. To continue delivering a high-quality service, The Mall Luxury Outlets recognised the need to modernise its administrative and financial processes. The company faced challenges in managing its Order to Cash cycle and Procure to Pay process, which involved high extra-system activities and superfluous costs. Moreover, the lack of a centralised system led to inefficiencies in budget management and approval workflows. To address these issues, The Mall Luxury Outlets sought to implement a single integrated system that could streamline operations and enhance overall efficiency.
THE SOLUTION
A comprehensive NetSuite ERP implementation
To solve these challenges, The Mall Luxury Outlets partnered with Air Reply, a specialist in designing and implementing NetSuite ERP cloud solutions. As a NetSuite Alliance Partner, Air Reply utilised its expertise to develop a tailored solution for The Mall. This included the implementation of the NetSuite Extended Italian Localization (NExIL) SuiteApp to handle the unique requirements of Italian administrative and financial procedures. The project focused on automating the active invoicing flow, managing customer contracts, and setting up multiple approval workflows for purchase orders, vendor bills, and payments. Additionally, the Expense Commitments and Budget Validation SuiteApp was activated to facilitate budget management and monitoring, ensuring that all financial activities were aligned with the company’s budgetary constraints.
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Improved purchase approval workflow
The streamlined approval processes led to faster decision-making and reduced administrative burden.
Enhanced data and transaction traceability
Improved traceability increased transparency and accountability in financial transactions.
Increased efficiency in cost analysis
The new system enabled more efficient and accurate cost analysis, aiding better financial planning and management.
Digitised administrative processes
The shift to digital processes reduced paperwork and manual errors, enhancing overall operational efficiency.
Enhanced group consolidation and reporting
The integration with advanced financial management tools improved the consolidation of financial data and the accuracy of reporting.
The Mall Luxury Outlets opened its doors in 2001, inaugurating The Mall Firenze: the first, exclusive destination to focus on the most important international luxury brands in a single location. Celebrating all forms of beauty, this place with an innovative concept shined the spotlight on its guests, the only protagonists of personalised experiences and delicious gourmet itineraries to discover territorial treasures. Quickly becoming synonymous with style, elegance and quality, The Mall Luxury Outlets subsequently welcomed The Mall Sanremo in 2019, located in the renowned Riviera dei Fiori.
Air Reply is the Reply Group company specialised in the design and integration of the innovative Cloud-based NetSuite ERP solution. Air Reply is a NetSuite Solution Provider and Select Member of the SuiteCloud Developer Network (SDN) and has developed the Italian localisation bundle for NetSuite (NExIL), which enables Italian companies to meet the tax requirements set out in Italian legislation using NetSuite. Thanks to its highly specialised team, Air Reply provides end-to-end support to companies in the Italian and European market. With their extensive knowledge of business and regulatory processes, the Air Reply team enables customers to review business functions that need to be migrated to a cloud-based model and to design and implement customised applications (desktop and mobile).