Insights

Reply's researches and insights cover all industries and span the latest innovation trends.

Latest releases

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Research

Reply Cloud Service Providers Monitor

The Reply Cloud Service Providers Monitor is a quarterly report that collects and analyses news from leading cloud service providers.

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Research

Digital experience trends 2024: scaling AI

An overview of current trends in digital experience, intertwined with an increasing interest in scaling artificial intelligence.

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Research

Connected Products: behind the scenes

This research delves into the innovation and trends of connected solutions for consumers, mobility, healthcare, and industrial uses.

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Research

3D Realism Trends

The report delineates contemporary trends in 3D technology and their impact on reshaping our understanding of reality.

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Research

AI for software development

This research unveils the transformative shifts in software development driven by Artificial Intelligence and low-code platforms, weaving through insightful analysis, practical examples, and data-driven findings.

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Research

Retail forward: harnessing AI to drive efficiency and growth

The report, utilizing Reply Sonar platform, investigates artificial intelligence's broad impact on retail, encompassing both customer experience and omnichannel operations.

OUR COLLECTIONS

Artificial Intelligence

    Sustainability

      Outlook on Financial Services

        Monthly Trend Monitor

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        Monthly Trend Monitor: August 2024

        Research
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        Monthly Trend Monitor: June 2024

        Research
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        Monthly Trend Monitor: May 2024

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        Monthly Trend Monitor: April 2024

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        Monthly Trend Monitor: March 2024

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        Monthly Trend Monitor: February 2024

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        Monthly Trend Monitor: January 2024

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        Monthly Trend Monitor: December 2023

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        Monthly Trend Monitor: November 2023

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        Monthly Trend Monitor: October 2023

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        Monthly Trend Monitor: July 2023

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        Explore our researches,
        insights and reports

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        Cloud Management between FinOps & AI
        White Paper
        xOps
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        Generative AI for Financial Advisors
        White Paper

        We conducted a survey to understand how Financial Advisors expect Generative AI to impact their roles, with a focus on their daily activities, technology use, and future expectations.

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        Boosting green cloud practices on AWS
        White Paper

        Optimising AWS services reduces energy use, server demands, and costs, promoting sustainable, eco-friendly Cloud computing.

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        Designing cognitive experiences
        White Paper
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        Generative AI - From innovation to market maturity
        Research
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        Cybersecurity in financial institutions: from new regulations to technological investments
        White Paper
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        A guide to landing Microsoft's Copilot at your organisation
        White Paper
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        Cyber risk strategy in digital transformation
        Research
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        AI agents uncovered
        White Paper
        Powerful Mind
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        Innovate with Generative AI on AWS
        White Paper
        AWS GenAI
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        AI-driven architectures for Telcos’ BSS
        White Paper
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        Precision farming: How to develop ISOBUS conform?
        White Paper
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        Reply Cloud Service Providers Monitor
        Research

        The Reply Cloud Service Providers Monitor is a quarterly report that collects and analyses news from leading cloud service providers.

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        Digital experience trends 2024: scaling AI
        Research
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        Connected Products: behind the scenes
        Research

        This research delves into the innovation and trends of connected solutions for consumers, mobility, healthcare, and industrial uses.

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        Generative AI-centred architectures for financial institutions
        White Paper
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        Digital assets in financial institutions: looking forward 2024
        White Paper

        An overview of the current state of the market regarding digital assets to understand the actions taken by major global financial institutions and the new opportunities.

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        The emerging world of synthetic data
        White Paper
        insight data
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        3D Realism Trends
        Research

        The report delineates contemporary trends in 3D technology and their impact on reshaping our understanding of reality.

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        Creating empathy with Conversational AI
        White Paper
        Powerful Mind
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        3D scanning, a gateway to digital creativity
        White Paper

        An in-depth look at how consumer 3D scanning is altering the landscape of digital design and creative expression.

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        Unlock the future of Gen AI with Go Reply's accelerator
        White Paper

        Go Reply's exclusive Generative AI solutions, powered by Google Cloud, offer innovative tools to enhance data analysis, customer engagement, and operational efficiency.

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        The power of Generative AI to transform the public sector
        White Paper

        In 2023, generative AI gained widespread attention, fueling a surge in investment expected to grow exponentially. Projections indicate that generative AI is expected to account for 12% of total AI investment by 2027, a significant increase from the current less than 1%.

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        ChatGPT & cybersecurity: navigating risks and solutions
        White Paper

        AI and ChatGPT's transformative roles in cybersecurity enhance threat detection and system management but introduce complex challenges.

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        ACKNOWLEDGMENTS

        Expertise that leads to excellence

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        Acknowledgment

        Leading provider of SAP services

        The PAC RADAR ranks Reply as Top Service Provider for SAP CX and SAP S/4 HANA in Germany 2022
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        Acknowledgment

        Run your warehouse with Reply

        Reply named a Visionary in the 2023 Gartner® Magic Quadrant™ for Warehouse Management Systems.
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        Acknowledgment

        Leader in Digital Experience services

        For the second year, the Lünendonk market study “Digital Experience Services” names Reply a leading provider.
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        Acknowledgment

        CRM and CX with Reply

        Reply is a Leader in 2021 Magic Quadrant for CRM and Customer Experience Implementation Services Worldwide.
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        Acknowledgment

        Number one in Digital Experience

        Reply is on top of the BVDW Ranking for the third year in a row.
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        Acknowledgment

        Reply is "best in class" provider of AI

        The teknowlogy PAC INNOVATION RADAR shows Reply at the top of AI-related Services in Germany 2020.
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        Acknowledgment

        Reply named Europe’s leading IoT provider

        The teknowlogy | PAC IoT C&SI Survey 2020 shows Reply at the top.