,allowExpansion)
Transforming the business to deliver new consumer products and back-end modernisation
A global furniture retailer recognized that it needed to fundamentally transform its business in response to new shopping habits. In 2019, they invested almost 2.8 billion euros to pivot their business to embrace digital opportunities.
They required a new approach to planning and delivery that accommodated a shift from a traditional five-year plan to a responsive three-year plan with investment cycles every 4 months. This means that they can innovate and deliver consumer products rapidly from a modernized technology platform and a cultural alignment to shared goals.
Retail Reply supported this rapid transformation programme over a two year period. We established a Capability Based Roadmap Planning approach to prioritise investments and foster cross-functional alignment.
Retail Reply introduced a new approach to goal setting, based on Objectives & Key Results.
We recognised the importance of tools to help visualise the goals and monitor progress. Retail Reply operationalised agile toolsets such as Jira and Aha! for roadmap teams and product managers to enhance digital planning and delivery capability.
The journey to becoming more agile, relevant and profitable
Cultural alignment and shared goals were key to the success of the modernisation programme, resulting in a new investment planning framework fo frequent delivery of incremental change.
Ensuring Goal Oriented Strategy and Outcome Focused Delivery
Rapidly Adapt in an Evolving Market with Quick Course Correction
Strategic Planning Throughout the Organisation to Ensure Suitability for Project Requirements