How we improved Costa Crociere’s onboard experiences with an intelligent 3D digital human.
Reply will join NVIDIA GTC 2025, showcasing how 3D Digital Humans and AI Agents are transforming customer engagement across industries.
Reply will join a panel discussion on the evolving role of digital humans for customer experience during NVIDIA GTC 2025, the global conference focused on AI, accelerated computing, and digital innovation. Bringing together industry leaders, developers, and researchers, the event highlights cutting-edge advancements in AI. Reply will share insights on 3D digital humans and Agentic AI, highlighting their role in enhancing customer engagement across various sectors.
During the event, Roberto Del Ponte, Associate Partner at Infinity Reply, will take part in the panel “Customer Service 2.0: Transforming Experiences with AI Agents and Digital Humans” on March 19, 2025, at 11:00 AM PT. The discussion will explore the evolving role of AI agents and 3D digital humans in customer interactions, emphasizing advancements in AI-driven conversation management, emotion recognition, and memory-enhanced interactions. Reply’s work in affective computing and multi-user conversations will be emphasized, showcasing Rose, Reply’s ambassador 3D digital human powered by NVIDIA’s Audio2Face technology, as a key example of innovation in personalized customer interactions.