A Power App supporting a global agent network
The new Anest Iwata order entry portal is designed to enhance operational efficiency while reducing licensing costs.
#Power App
#ERP Integration
#Microsoft Dynamics 365
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The challenge
To develop a user-friendly order-entry portal for agents, ensuring an integrated and scalable management system.
scenario
Streamlining a fragmented order management process
Anest Iwata, a leader in painting equipment and compressed air systems, sought an intuitive and scalable solution to optimise order management across its sales network. Agents relied on disparate methods for order submission, including emails, phone calls, and a legacy web portal tied to an outdated ERP system. This fragmented approach led to inefficiencies and inconsistencies.
The goal was clear: simplify and accelerate order entry to enable agents to work more efficiently while maintaining data consistency and integrity within Dynamics 365 Finance & Operations. This cloud-based ERP solution is designed to streamline finance, operations, supply chain, and production management.
THE SOLUTION
A Power App-based order entry portal
To meet Anest Iwata's operational needs, Cluster Reply developed a dedicated Power App portal for order entry, fully integrated with Dynamics 365 Finance & Operations via Dual Write. This integration platform enables near real-time, bidirectional data synchronisation between the ERP system (D365 F&O) and the Power App.The solution ensures data integrity while adhering to the business rules configured in Dynamics 365, which remains the central system for managing data and pricing. The portal is streamlined to display only essential information, with user management centralised within Dynamics 365 F&O, eliminating redundancy risks.
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THE RESULTS
Over 2,500 customer orders and 10,000 products managed across 10 countries
Within just eight months, the new app facilitated the entry of over 2,500 orders, encompassing more than 10,000 products, with seamless deliveries to 10 countries. The solution demonstrated remarkable reliability, improving the speed and accuracy of data entry, significantly boosting operational efficiency, and enhancing the agents’ overall experience.
THE Benefits
Optimisation and flexibility: a winning combination
Thanks to the Microsoft Power Platform-based solution introduced by Cluster Reply, Anest Iwata streamlined workflows and adopted a more cost-effective platform fully integrated with its existing infrastructure. Key benefits include:
Reduced time-to-market
Project completed in just four months.
Cost optimisation
Single Power App licence per user and one Power Automate licence.
Minimal maintenance costs
Perfect integration with the existing technological infrastructure
Operational flexibility
Supports future developments aligned with Anest Iwata’s strategic vision
Anest Iwata
With over 90 years of expertise in painting equipment, Anest Iwata blends the finest Japanese craftsmanship with a relentless pursuit of cutting-edge technology. As a global group, the company strives to deliver the most advanced equipment on the market. Anest Iwata designs its products for highly skilled, creative professionals passionate about achieving top-tier performance. This vision drives the company to set the highest standards of refinement, creativity, and technical excellence. Their product range includes spray guns, pumps, and custom accessories tailored for various painting applications. Core industries served include automotive, industrial, and woodworking sectors, among others. Environmental sustainability is at the heart of Anest Iwata’s resource optimisation approach.
Cluster Reply is the Reply group's company specialising in consulting and system integration services on Microsoft technologies. Focused on innovation, Cluster Reply has always offered on-premise and cloud-based Microsoft solutions in areas such as Modern Workplace, Business Applications, Applications and Infrastructure, Data and AI. With over 24 years of collaboration with Microsoft in Italy, Cluster Reply helps its clients choose the best Microsoft solutions quickly and effectively, bringing certified Microsoft expertise and a distinctive market knowledge to its work.