Automated Commerce: Friend or Foe?

22nd February 2018

London

Retail Reply, the Reply group company specialising in retail digital and business consulting, hosts a forum on Automated Commerce – Friend or Foe? taking place in London on 22 February 2018 from 7pm - 9pm.

The event is an opportunity for leaders to discuss Automated Commerce in Retail, a topic that is accelerating across industries. This event will highlight some of the most relevant questions in this regard:

• What forms of automation are attractive to consumers, and which repel?
• How does this differ across sectors, from supermarkets to financial services to car dealerships and beyond?
• What role will software robotics play?
• How do organisations decide what to automate, and how should they do it?

A panel of invited speakers will provide provocation for discussion:

View from the British supermarket powerhouses
Andrew Mann, VP Insight, Pricing & Digital CRM at Asda, formerly Customer Director Food at the Co-op, Director of Insight & Loyalty at Sainsbury’s, Tesco Clubcard Director
Simon Pakenham-Walsh, Sainsbury’s Director of Technology for Customer, Commercial and Channels, formerly Head of Technology at Sky

Opportunity for entrepreneurs?
Bryony Elliott, co-founder of product discovery startup Hullabalook, powering (among others) Made.com, Houseology, and Mamas and Papas

The challenge in retail financial services
Dan Salmons, RBS Director of Mortgage Innovation, formerly MD Paypoint Mobile & Online, CEO Europe for the innovation consultancy ?WhatIf!, Global Innovation Director Barclaycard

The Retail Reply Winter Forum on Automated Commerce provides an opportunity to share ideas with peers across sectors and functions.

For further information please contact: