Acknowledgment

Once again Leading Provider of SAP Services

In the PAC RADAR "Leading Providers of SAP Services in Europe and Germany 2024" Reply is ranked among the most competent service providers.

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PRIVACY

Je déclare avoir lu et pleinement compris la note d'information sur la protection des données personnelles Privacy Notice et j'exprime par la présente mon consentement au traitement de mes données personnelles par Reply SpA à des fins de marketing, en particulier pour recevoir des communications promotionnelles et commerciales ou des informations concernant des événements ou des webinaires de l'entreprise, en utilisant des moyens de contact automatisés (par exemple, SMS, MMS, fax, e-mail et applications web) ou des méthodes traditionnelles (par exemple, appels téléphoniques et courrier papier).

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The study

Relevant players
in the market

The PAC RADAR is an instrument for the holistic evaluation of software and ICT service providers by the independent research and consulting company PAC (Pierre Audoin Consultants). Based on predefined criteria, PAC assesses and compares the strategies, development and market position of providers as well as their services and competencies. Project experience and certifications play just as much a role as the range of services offered, the ability to deliver and the assessment of service quality by reference customers. The study thus provides IT decision-makers with an overview of the relevant players in the market.

Once again Leading Provider of SAP Services

PRIVACY

Je déclare avoir lu et pleinement compris la note d'information sur la protection des données personnelles Privacy Notice et j'exprime par la présente mon consentement au traitement de mes données personnelles par Reply SpA à des fins de marketing, en particulier pour recevoir des communications promotionnelles et commerciales ou des informations concernant des événements ou des webinaires de l'entreprise, en utilisant des moyens de contact automatisés (par exemple, SMS, MMS, fax, e-mail et applications web) ou des méthodes traditionnelles (par exemple, appels téléphoniques et courrier papier).

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Top ranking for Reply

Best in Class

In the study "Leading providers of SAP services in Europe and Germany 2024", PAC took a close look at the offerings of 24 international consulting and service companies. Reply was recognized as a "Best in Class" provider in the comparison for SAP Customer Experience (CX) services in Europe due to its outstanding expertise and market strength.

Solutions for Marketing, E-commerce & Sales

CX-related services from SAP

For SAP, the creation of a personal, trusted and connected customer experience is central. The development of an environment with a clean core application that enables the connection of horizontal and vertical functions via APIs or the SAP Business Technology Platform (BTP) plays an important role in this. With its digital and cloud-based CX solutions, SAP allows the realization of its vision of an intelligent company in the areas of marketing, e-commerce and sales.

SAP has integrated these solutions into the SAP One Domain Model. Thanks to this uniform domain model, business objects that are distributed across different SAP applications speak the same language when exchanging data. This enables a uniform view of the customer and the design of hyper-personalized experiences.
Thanks to its extensive expertise, Reply implements all these services in exceptionally high quality, as the PAC Radar confirms.

Proven expertise for your project

After being named SAP Energy Partner of the Year 2023, winning the SAP Quality Award several times and the SAP Pinnacle Award 2022 in the Customer Excellence category, the top score in the PAC Radar is a further confirmation of our successful partnership with SAP.

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Case Study

Digital Charging Solutions hyper-personalized experiences for Future Mobility

Would you like to benefit from this strong partnership and our acknowledged expertise?

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PRIVACY

Je déclare avoir lu et pleinement compris la note d'information sur la protection des données personnelles Privacy Notice et j'exprime par la présente mon consentement au traitement de mes données personnelles par Reply SpA à des fins de marketing, en particulier pour recevoir des communications promotionnelles et commerciales ou des informations concernant des événements ou des webinaires de l'entreprise, en utilisant des moyens de contact automatisés (par exemple, SMS, MMS, fax, e-mail et applications web) ou des méthodes traditionnelles (par exemple, appels téléphoniques et courrier papier).

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PAC is the leading European consulting and analyst firm for the IT industry, a content-based company with a consulting DNA. We accompany software & IT service vendors worldwide on their growth journey. Since 1976, we have helped our clients to understand market dynamics, grow their revenue, and raise their profile. PAC is an analyst-led consultancy with a team of over 100 experts across Europe. We provide market research and analysis on more than 30 countries worldwide, delivered through our portfolio pillars, Guidance, Insights, and Visibility, and our renowned SITSI® research platform.