LEA Reply™ Last Mile manages collection and delivery related activities. The driver, assisted by a mobile App, is able to handle, in real-time, all the operations typical of “last mile” deliveries: issuing delivery certifications, electronic signature capture, photographic proof, processing of both electronic and credit card payments, in addition to notifications and messaging-related activities.

The solution not only follows activities throughout the territory, but also helps streamline and coordinate activities at branch level: loading, inbound checking, payment processing and composition of delivery rounds. The solution is easy and straightforward to use through the availability of dashboards, graphical indicators and a real-time map display of events collected from the field. Using a web application, the branch is able to view, georeferenced on a map, the progress of daily activities, with access to photos, proof of deliveries and documents signed by the recipients – all available in real-time.

The drivers are always reachable through notifications and messages, increasing the overall responsiveness of the organisation and making it possible to add last-minute pickups or to rearrange the sequence of delivery rounds.

LEA Reply™ Last Mile is a natural extension that complements the LEA Reply™ Hub & Network solution. The combination of the two modules represents the winning solution for managing complex networks and organisations composed of hundreds of vehicles, both owned or belonging to third parties.

LEA Reply™ Last Mile manages delivery-related activities throughout the territory, as well as at branch level.

PROCESSES AND FUNCTIONALITY AVAILABLE TO THE BRANCH OFFICE

• Composition of delivery/pickup rounds

• Vehicle loading check

• Monitoring of the progress of activities with a real-time map display

• Management of push notifications and messages

• Configuration of standard messaging to send to recipients based on specific reason categories

SUPPORT OF ACTIVITIES CARRIED OUT THROUGHOUT THE TERRITORY

Support processes are needed to manage the activities and operations related to the distribution process or typical of a particular sector:

• Support to delivery routes and round sequences using satellite navigation

• Delivery/Pickup tracking

• Checking packages using barcodes and/or goods delivery notes with geotagging

• Graphometric signatures, both digital and electronic

• Capture of photographic proof

• Processing of payments by type: cash, cheques, credit cards and electronic payments

• Handling of non-deliveries

• Document management support: photo identity cards, contract signatures, etc.

LEA Reply™ Last Mile offers the following benefits:

• Traceability of the entire process based on real-time events

• Certification of delivery

• Instant management of non-deliveries

• Digitization of paper documents (digital signatures)

• Simplification and visibility into payment collection processes (credit card, mobile payments)

• Flexibility, coordination and responsiveness of operations across the national territory

• Photographic support for evidence of non-conformity or absence