LEA Reply™ In-Store Picking is synchronized with the e-commerce system and supports the entire process from distributing orders to operators, picking and scanning items, managing substitutes or loose goods, and identifying orders for pick-up or delivery. In case an e-commerce system is not in place orders can also be inserted manually in the web interface.

LEA In-Store Picking supports the Click&Collect model, covering the entire process of e-commerce order preparation and managing end customer order pick-up. In advanced scenarios, home delivery can be supported through integration with LEA Reply™ Last Mile Delivery.

FROM CUSTOMER ORDER TO PICK-UP/DELIVERY

• Items, barcodes, images and assortments can automatically be synchronised with retailer systems

• Orders and prices can be automatically synchronised with the retailer's e-Commerce portal

• Picking Orders are listed by priority (earliest pick-up/delivery time). If an order is close to the preparation cut-off time this automatically triggers a push notification

• Items can be grouped by different logics (store zones, product type...) to provide shorter picking paths

• Images help the user quickly identify the correct item on the shelf

• To scan item barcodes the app interacts with the device's built-in camera (in case of consumer devices) or barcode reader (in case of industrial devices)

• In-Store Picking guides users to manage loose goods and weight tolerances

• Replace out-of-stock items with compatible substitutes following user preferences

• The multiplier function speeds up the process of picking bundles or multi-packs

• Coloured Markers help to identify customer orders

• Orders can be amended before pick-up/delivery

• In case items are rejected at pick-up the app updates the order with the correct amounts and prices

NEW STORE CONFIGURATION IN 3 EASY STEPS

• Configure store masterdata

• Configure store settings and operational processes - inherit pre-existing templates or create site specific ones

• Configure markers to identify orders

ADVANCED FUNCTIONALITIES

• Advanced logics for multiple order waving

• Extended support for managing products with different temperature requirements (fresh, frozen, dry goods)

• Advanced product maps with drill down at shelf location-level

• Support handover to carriers for delivery

• Integration with lockers for Pick-up

• Integration with In-Store totems

• Integration/Interaction with payment systems

LEA Reply™ In-Store Picking offers the following benefits:

• Easy to Use: the solution is designed to be intuitive and require minimal training with a consumer UX and mobile-first approach.

• Fewer Picking Errors: the App guides users step-by-step through the picking process by scanning and confirming barcodes to ensure fewer picking errors.

• Cost-Effective: LEA In-Store Picking can be used with consumer mobile devices following BYOD principles and has been designed so that it requires no other dedicated assets (printers, containers, etc.)

• Fast and Self-Service Setup: the 3-step setup process to activate new stores is fast and easy and can be done autonomously by the customer.

• Low Impact on Existing Operations: LEA Reply™ In-Store Picking guarantees the lowest possible impact on the customer experience in-store.