Syskoplan Reply worked alongside Revello to design and develop a new cloud customer experience solution based on SAP Sales Cloud Platform.
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Syskoplan Reply with a secure and scalable architecture takes business and customer experience to a whole new level with Bots. The solution designed by Syskoplan Reply provides design of BOT on messaging applications that are completely integrated with SAP solutions to help enterprise users to complete their end to end process in a much effortless and efficient way.
Chatbots are computer programs that mimic conversation with people using artificial intelligence. They can transform the way you interact with the internet from a series of self-initiated tasks to a quasi-conversation and are specifically designed to replicate human interaction. The idea is that the user is able to interact with a Chatbot as the user would do by phone without installing any application.
SAP offers a comprehensive portfolio of solutions for Integration between different systems. Thanks to SAP Cloud Platform - the open platform-as-a-service that provides unique in-memory database and application services – it is possible to integrate processes and data between cloud apps, 3rd party applications and on-premises solutions. SAP Cloud and On-Premise solutions provide a huge number of API that allows a complete and rich integration between Messaging World and Enterprise.
Syskoplan Reply with a secure and scalable architecture takes business and customer experience to a whole new level with Bots. The solution designed by Syskoplan Reply contains design and development of BOT on different messaging applications that are completely integrated with On-Premise SAP Solutions and SAP Cloud solutions with SAP Cloud Platform to help enterprise users to complete their end to end process in a much effortless and efficient way. Thanks to Bots integration we can create bi-directional, easily distributed, and extremely portable solutions:
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Syskoplan Reply, specialized in consulting services and the implementation of SAP technologies, is gearing its offers towards customers that are preparing for the future and use SAP solutions as the core digital platform for their company. Syskoplan Reply uses the latest SAP technologies such as SAP Leonardo, SAP Cloud Platform and enterprise applications such as SAP S/4HANA, SAP SCM, SAP SRM and SAP Analytics to implement solutions for its customers. The Digital Experience is a core area of expertise of Syskoplan Reply with the SAP C4/HANA Customer Experience Portfolio, SAP SuccessFactors, SAP Ariba, Mobile and SAP Fiori