IMPLEMENTING BUSINESS PROCESS AGILITY
When looking to optimise or modify existing systems, our customers are more often than not met with technical limitations whereby regulations require new system features that were not envisaged at the time of implementation.
The fall-back position to adhere to these demands is to augment existing processes and systems with manual, repetitive tasks that are performed by valuable human resources in order to ensure ongoing regulatory compliance.
This introduces new challenges around human error and lack of control, and often further diverges your business process away from the core technology underpinning your systems.