We change the status quo by introducing new rules, methods and innovative strategies based on edge technologies. We count on the digital services on a software delivery chain which is resilient and can adjust itself to the external changes:

• Cloud native application
• API based architecture
• Total monitoring

We provide front end solutions, allowing customers to enjoy the services smoothly without reducing the quality. We offer support for the video distribution & consumption for both live events and VODs, as well as custom development to allow video enhancement through a synthetic ecosystem. We adapt and integrate enabling technologies by developing custom solutions through innovations such as VR, AR and Metaverse.

We actively listen to the customer’s feedback, analyse and evaluate customer interactions to gain insights and adapt the product or service to best match client expectations.

In order to create our customer data-driven decisions and follow the market trends, we approach it in several ways:

• Using NPL machines
• Monitoring data sources
• Building and maintaining a DATA HUB

We take care of the digital experience of our customers, offering solutions to manage the services provided. We implement services based on customised solutions to meet final users’ needs, boosting the digital transformation during all phases of planning, such as the creation of the self care mobile app. We also enhance the final customer's support by providing digital assistance through AI services, such as digital humans.