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Privacy

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Empowering Digital Transformation

Intelligent business applications are the cornerstone of digital transformation, empowering organizations to evolve, grow, and meet the dynamic needs of customers while capturing new business opportunities.

At Light Reply, business process transformation is in our DNA. Our approach optimizes investments in existing setups and utilizes cutting-edge technologies, AI, and low-code platforms to innovate and drive efficiencies.

- We specialize in building business cases and roadmaps for D365 incremental adoption and proactive support for D365 setups.

- Guide and assist in adopting new technologies through change management and adoption services.

- Provide guidance to maximize investments for customers working with other partners.

OUR TECHNOLOGY TOOLKIT


We deliver value across organizations by prioritizing stakeholders' needs. Whether you are looking to drive efficiencies, build custom applications or need to understand which tool is right for you, our team of subject matter experts is prepared to engage with business leaders on the adoption of Microsoft Business Applications.

Business Analysts can collaborate with CROs and CMOs on strategies, while Solution Architects work with CIOs on technology integration. Service Managers discuss commercial strategies with Chief Commercial Officers, and AI through Copilot for Microsoft Business Applications is pivotal in consulting with Business, IT, and Operations.

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TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH AI

Through the orchestration between AI/ML and Microsoft Business Applications, we facilitate the enhancement of out-of-the-box functions, enabling Copilot for Dynamics 365, and Power Apps, and as an accelerator for custom development. 

Enhancement of Functions

• AI/ML Integration: Enhance Microsoft Business Applications with advanced AI/ML capabilities.

• Copilot Enablement: Accelerate custom development, enhance Customer Service and Sales experiences, and automate app development with Power App.

Business Process Automation

• Power Automate: Streamline processes for Customer Insights, Sales, and Customer Service.

• Power Apps: Develop custom applications without heavy coding.

Comprehensive Services

• Solution Design: Experts in solution architecture and business analysis.

• End-to-End Support: Full-spectrum services for Customer Insights, Sales, and Customer Service.

Data Management and Compliance

• Common Data Model: Manage data across all Dynamics 365 and Power Platform applications seamlessly.

• Integration: Ensure smooth integration with third-party applications.

• Security & Compliance: Utilize Dataverse for robust data security and compliance.

Why Partner With Us:

Supported by a Global Network: As a part of the Reply Network, we serve a diverse global clientele ranging from SMBs to large enterprises.

Collaborative Approach: We offer consistent checkpoints and working sessions throughout the engagement to align on approach, prioritization, and progress.

Rigorous Project Management: Our PMO methodology includes a clearly defined project plan and deliverables, ensuring timely completion with an emphasis on socialization and stakeholder engagement.

Strategic Expertise: Leveraging our deep expertise in Microsoft Business Applications and proven methodologies, we serve as trusted thought partners. We believe in collaborative learning and achieving impactful client outcomes together.

OUR EXPERIENCES


CHANGE MANAGEMENT

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NAVIGATING THE COMPLEXITIES OF CRM ADOPTION

Unlock the secrets to successful CRM implementation with our expert insights on navigating the delicate balance between key stakeholders.

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ESSENTIAL TIPS FOR CRAFTING EFFECTIVE COPILOT PROMPTS

Learn essential tips and best practices for crafting effective Copilot prompts.

COPILOT

Brochure

Discover Copilot in Microsoft Dynamics 365 Sales

Explore how Copilot in Microsoft Dynamics 365 Sales is built to enhance sales efficiency and effectiveness. By automating routine tasks and providing predictive insights, Copilot helps sales teams streamline workflows and improve customer interactions.

DATA

Best Practice

MICROSOFT DATAVERSE EXPLAINED: A BUSINESS USER'S PERSPECTIVE

Microsoft Dataverse can help business users make data-driven decisions and streamline operations. This article aims to explain Microsoft Dataverse from a non-technical perspective, focusing on its practical applications and advantages.

EXPLORE

MICROSOFT DATAVERSE EXPLAINED A BUSINESS USER'S PERSPECTIVE 0

Best Practice

How AI and low-code are reshaping software development

Explore how AI and low-code are transforming the software development lifecycle paving the way for innovation and efficiency.

LEARN MORE

REAL-WORLD APPLICATIONS OF MICROSOFT POWER PLATFORM

Explore how organizations can use Power Platform to innovate, automate, and transform their business operations. By harnessing the power of Power Platform, organizations can drive efficiency, enhance productivity, and achieve their business objectives in the digital era.

Code Automation

White Paper

Low-code adoption framework

Explore our latest white paper to discover Reply's best practices in implementing a framework for low-code platforms.

READ MORE

Best Practices for CRM System Migration

Migrating a CRM system is a multifaceted process that demands careful planning, assessment, and execution. Learn about the best practices to keep in mind when undertaking a CRM migration project.​

Code Automation

Research

The State of Low-Code Adoption

This research report aims to understand the perception and key benefits of Low-Code/No-Code platforms among IT professionals in the US and explores opportunities for growth.

DOWNLOAD REPORT

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Energy & Utilities

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Piloting Advanced Platform Development in Utlities

Learn how utilities can leverage the expertise of technology providers and stakeholders for efficient and successful platform implementations.

COPILOT

Reflections on GitHub Copilot

One of Light Reply's consultants offers in-depth reflections and insights on Github Copilot in this informative article.

Learn More

low-code

Case Study

How low-code is revolutionizing lead management

Low-code automation can provide quick and accurate lead routing while bridging software gaps and addressing major business and sales challenges across organizations of all sizes.

Learn how Reply can help

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coding

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The low-code revolution

Low-code Development Platforms are pieces of software that provide a development environment used to create application software, through graphical user interfaces and configuration, increasing the production capacity of development teams by reducing traditional hand-coded computer programming. Reply adopts different approaches to low-code technologies which vary based on the impact on the organisational structure.

SALES & CRM

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A GUIDE TO SOLVING COMMON SALES CHALLENGES

Explore how Microsoft Dynamics can help solve some of the most common and critical sales challenges to help empower your sales team, effectively tailor all customer interactions, streamline data management; and ultimately drive revenues.

Code Automation

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DRIVING INNOVATION THROUGH CODE AUTOMATION

Explore how low-code platforms can help organizations do more with less and empower citizen developers to innovate.

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THE INTERSECTION OF LOW-CODE PLATFORMS AND AI IN MODERN APPLICATION DEVELOPMENT

This article explores how Microsoft's Azure Power Platform and AI-driven Copilot technologies are revolutionizing application development.

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SALES & CRM

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Achieving sales success with Microsoft Dynamics 365 Sales & AI

Learn how you can unlock sales success with Microsoft Dynamics 365 Sales & AI by streamlining your sales process, boosting productivity, and driving intelligent decision-making. 

SALES & CRM

Best Practice

7 essential CRM features for enterprise businesses

Identifying the key features that align with your team's needs is essential to selecting a CRM that can maximize your sales potential. Explore the 7 essential considerations when evaluating the right CRM in this infographic.

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SALES & CRM

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Day in the life of an Account Executive

Explore how an AI-powered CRM transforms a typical workday by eliminating inefficiencies and streamlining tasks. From automating routine activities to providing real-time insights, see how this intelligent tool can transform your day-to-day.

SALES & CRM

Infographics

Empower sellers to win across the sales funnel with Microsoft Dynamics 365 Sales

This infographic explores how you can empower your sales team to succeed at every stage of the sales funnel with Microsoft Dynamics 365 Sales. Leverage advanced tools and AI-driven insights to boost efficiency, enhance customer engagement, and close deals faster.

Build value at scale with Light Reply.

Explore how our tailored solutions can transform your business.

Contact us

LIGHT REPLY

USA


Chicago

71 South Wacker Drive, Suite 3090
Chicago - IL 60606 - USA
Tel: +1 (248) 686-2481

Bloomfield Hills

37000 Woodward Ave, Suite 200
Bloomfield Hills, MI - 48304
Tel: +1 (248) 686-2481