Complementary and integrated with the Click Reply™ suite, the solution allows you to analyse performance in the supply chain, enabling data discovery in self-service mode thanks to integration with Qlik Sense®, the leading business intelligence (BI) solution.
Implementing a performance measurement system is a key element today for all organisations wanting to pursue successful goals. Click Reply™ Warehouse Performance is the application that allows the people responsible for tactical and operational logistics in an organisation to monitor their key performance indicators, analyse data in detail, determine how and to what extent their resources are being used and uncover any problems. The solution has a comprehensive set of indicators designed to analyse the performance of all logistical processes via theme-based dashboards, which provide a summary and snapshot of the situation in a given process and allow a guided analysis of performance across the logistical network.
In a world in which content has to be available quickly, accessible anywhere and on any device, the availability of the application on mobile devices (smartphone, tablet..) as well as on a PC is an essential feature. The same KPIs that can be viewed on a PC are also viewable on the move, thanks to the application's responsive technology. This applies both to the native dashboards and KPIs offered with the solution and to the customised ones.
In addition to the pre-packed indicators and dashboards, an important added value offered by the solution is its response to the growing need for speed and for shareable and customisable content. Therefore, users can easily create customised views, for themselves or groups of users, following a guided process, using data previously defined and structured within the application, rather than creating presentations based on KPIs (storytelling), and then share them all with other users. This allows new dashboards and specific charts to be created which are best suited to your requirements, based on a comprehensive and already available set of indicators, by type of data viewed or simply by method of representation, independently and flexibly, even amending the graph already available in the application.
The simple, user-friendly interface allows all users to analyse the data quickly and to create their own customised views quickly and easily, following a guided process. Data search and management tools provide for user-friendly, flexible and dynamic analysis, allowing users to perform multiple drill-downs, identify relationships, easily and dynamically modify the aggregation method used to display the data, and save their searches to favourites.
Visual communication and collaboration with all the parties involved in the processes are increasingly important aspects of today's constantly connected world. The solution has a smart viewing technology that enhances the relevance of the data, allowing the data to be used in the field, capturing the attention of all staff members, including operational staff, and encouraging them to cooperate to achieve constant performance improvements. In particular, it has selected, meaningful KPI dashboards, arranged by process, which are suitable for viewing on large screens, providing real time, at-a-glance updates of the current situation and its relationship with previous results.