Offering

Data and Analytics with Google Cloud

Go Reply derives insights from your data to enable data-driven decision making with Google Cloud

Go Reply helps companies to turn their data into a competitive advantage.

Working with Go Reply
Data and Analytics

Google Cloud empowers organisations to unlock the untapped potential of their data, providing a dynamic platform for advanced analytics.

This strategic advantage enables our clients to make data-driven decisions that inform and transform their businesses, positioning them at the forefront of their respective industries.

Partnering with Go Reply ensures your business transformation is fully supported, data-driven, and innovative.

Our Data and Analytics Offerings

At Go Reply, we specialise in comprehensive Data and Analytics offerings designed to empower organisations with transformative insights and efficient data management solutions. Our expertise spans across four key areas.

Data Engineering
Analytics Solutions
ML & AI
Dynamic Visualisation

Data Architecture

Craft resilient platforms, data lakes, and warehouses to ensure seamless and efficient operations.

Data Ingestion

Streamline the process of ingesting your data into Google Cloud, facilitating smooth and optimised processing.

Data Replication

Ensure dependable duplication of data across various products.

Data Replication

Manage the intricate 'plumbing' of Google Cloud to optimise data flow and ensure smooth operational continuity.

Business Value

Unlock business value by pinpointing crucial questions that drive strategic decision-making.

Data Preparation

Deliver masterful comprehension, cleansing, and transformation of data to extract meaningful insights.

Analytical Coding

Uncover the truth within your data through advanced analysis.

Data-led Storytelling

Showcase effective communication of insights through compelling, data-driven reporting.

Model Conception

Choose the most suitable framework to address your specific use case requirements.

Strategic Forecasting

Predict future data trends by leveraging historical patterns.

Precise Classification

Identify useful groupings and making accurate predictions.

Data Operations

Ensure the delivery of substantial value from data operations.

ML Operations

Streamline production processes with varying degrees of automation.

Platform Setup

Commence with Google Cloud and Looker to initiate powerful analytics.

Access Control

Establish a secure tiered, multi-group access group system.

Platform Migration

Streamline migrations to Google Cloud solutions.

AI & ML Integration

Incorporate the latest advances into your platform.

Data Monetisation

Unlock value from your data to realise its full potential.

Application Development

Elevate your BI capabilities to new heights.

A DATA AND ANALYTICS CASE STUDY

AI-Enhanced Document Analytics Transforms Telco Contract Management

Summary

A multinational telecommunications giant successfully overcame a significant challenge posed by 15 years of traditional paper contracts that had been converted into non-searchable digital assets. The absence of searchability and cataloguing in these contracts led to manual efforts for contractual and billing queries, raising concerns about potential revenue leakage. To address these issues, the company partnered with Go Reply to implement a Cloud-Native solution using Google Cloud Platform (GCP) services.

Challenge

The telecommunications company grappled with the transformation of traditional paper contracts into static PDF files over the past 15 years. These digitised contracts lacked searchability and cataloguing, necessitating manual efforts for contractual and billing queries. The absence of a regulated process led to an unknown amount of revenue leakage, requiring identification and correction. The company sought a solution to automate document analysis, cataloguing, and data mining to enforce business rules and meet contractual obligations efficiently.

Solution

Go Reply delivered a Cloud-Native solution that centered around GCP services, leveraging BigQuery and Document AI. This solution aimed to ingest, catalogue, and identify fields within 65,000 contracts. The key objective was to establish a standardised process that facilitated easy data search and mining. By aligning contract and billing data, the company ensured full compliance with obligations, with any gaps or issues reported in real-time. By leveraging GCP services, the solution provided scalability, reliability, and security required for handling large volumes of contracts.

Results & Value-added

In a remarkable achievement, Go Reply's solution documented and analysed 65,000 contracts within 2 hours, uncovering and correcting £130M in missed billing revenue. The company now benefits from a comprehensive and searchable contract database, ensuring contractual obligations are met while identifying revenue-boosting opportunities. This transformation has enhanced operational efficiency enabling the telecom giant to thrive in a competitive landscape, with accurate billing, streamlined processes, and valuable insights driving sustained growth.

Customer Churn Accelerator

Download the whitepaper to find out more about how to predict customer churn using Machine Learning on Google Cloud and Vertex AI Pipelines.

Further information on Data Analytics

Explore the transformative potential of Data Analytics with Go Reply. Delve into our whitepaper 'Customer Churn Accelerator Whitepaper,' and discover how this cutting-edge technology is revolutionizing industries. For more insights and updates, connect with us on our Go Reply LinkedIn page.

Go Reply

Go Reply, a Reply group company, is the trusted partner for embracing digital transformation with the power of Google Cloud. Our specialisation translates into a wide range of cutting-edge services: cloud transformation - we guide companies in the digital era, successfully migrating workloads to the cloud; modernising applications - we optimise existing applications for better performance and greater agility; cloud data & AI - we harness the power of data and artificial intelligence to generate strategic insights; Machine Learning and Generative AI - we bring AI to the heart of business processes to improve efficiency and stimulate innovation. As Google Cloud's official Managed Service Provider, we have partnered with leading companies in various industries. This allows us to offer comprehensive and proactive support to accelerate digital transformation and business success.