The group’s financial highlights
Letter to Shareholders
Dear Shareholders,
2022 was very positive for Reply, both in terms of turnover growth and margins. These results were possible thanks to our exclusive focus on new niches of technological specialisation and the resilience of our network model which allowed us to react, adapting almost instantly, to an epochal transformation.
The last two years, in their complexity and difficulty, have given rise to an incredible acceleration in the introduction of innovation in all sectors. Even the more traditional and conservative sectors have reacted to the pandemic, investing in technology and digitising processes and services. This new way of living and working is irreversible and, although dramatic for some, it opens up new opportunities for growth and development for companies like ours.
In the near future, industries such as Automotive will continue to evolve towards connected systems, self-driving vehicles, and widespread electrical distribution networks. The Banking and Insurance sector will also have to evolve its consolidated models based on the digitisation of assets and the ever-increasing centrality of the customer, investing in technologies such as the cloud and AI. Advanced sectors in the use of digital technologies, such as Retail, will further invest in data-based behavioural analysis, customer relationship platforms, and the design of new interfaces based on AR/VR.
High-speed communication software infrastructures, electronic commerce, new digital experiences, and a strong push towards artificial intelligence will represent the founding elements of the economy in the coming years. Automation, robotics, and the Internet of Things will change not only products, but also the way they are conceived and manufactured, significantly modifying factories and production, distribution, and after-sales processes.
Sustainability will be another area that affects all sectors, becoming increasingly predominant in the choices of companies. At Reply, we feel a strong responsibility towards future generations and are committed to reducing our emissions in the coming years as well as offering consultancy and technological services to support companies in the transition towards net-zero.
The future remains still uncertain, with the war on the eastern borders of Europe increasing the tension in the main markets.
The coming months will be crucial for the recovery of the economy and our commitment will be total in supporting our customers in using new technologies to emerge from the crisis more quickly and seize the new business opportunities offered by an increasingly digital, connected, and automated world.
Today more than ever, agility and speed are key variables for the success of any company. Our ability to be competitive will be closely linked to the ability to experiment and innovate, learn quickly from our experiences, and then bring new offers to the market just as quickly.
The results obtained until now combined with the financial solidity of our group allow us, in any case, to face the challenges that the market will pose with serenity.
Mario Rizzante
