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We help customers achieve their business goals through innovation, digital transformation, and tailored solutions. Our expert team shares a passion for creativity, dynamism, and competence.
e*finance consulting Reply is the Reply Group company specialised in Management Consulting Services for Financial Institutions.
We accompany our Customers in defining and achieving their strategic business policies through the application of the latest business and distribution models, the evolution of operational processes and tools and the design of new products and services. More and more often, this means embarking on a Digital Transformation journey that requires the ability to combine extensive industry expertise with full control of technological innovation and the capacity to apply these in a way that is relevant to the business.
Innovation is in our DNA and represents a distinctive value and an accelerator that we offer our Customers in order to improve their performance. We are a team of professionals with a diverse range of expertise, which encapsulates shared values: the passion for our work, creativity, dynamism and competence.
Banking
Wealth Management
Insurance
e*finance Consulting Reply works with leading players in the European banking sector.
We collaborate with all players competing in today’s market, because they are all facing the challenges of a digital transformation path:
- the more traditional banks for which branches still serve as the main distribution channel;
- the more innovative banks, which aim at a predominantly online acquisition and management of its customer base;
- new players, such as the Fintech sector, which are radically changing traditional products, processes and business models.
e*finance Consulting Reply supports leading players in the Wealth Management sector, in other words, companies whose main focus is the management of customer savings and investments.
We work with Network Banks, which support their Customers through a network of Financial Advisors, with Private Banks, focused on the management of significant assets and with Asset Managers, the so-called “factories” of financial products, focused on investment management.
As in other sectors, here too the digital transformation is, on the one hand, changing the traditional players, and on the other, favouring the entry of new players which leverage the latest technologies to innovate new service and distribution models.
e*finance Consulting Reply supports the leading players operating in the European Insurance market.
We work transversally with all types of players operating in the sector. This allows us to have a comprehensive view of the Industry, both from the point of view of the product offer lines (Non-Life and Life), as well as in terms of the distribution models (Agencies, Bancassurance, Promoters Networks, Direct Companies and Brokers).
In recent years the sector has been undergoing a profound transformation, like never before, requiring all players to rethink their business and operational models. The evolution of customer behaviour towards the “digital” sphere, the openness towards new products and services enabled by technology, the ability to have and process huge amounts of data, in addition to an ongoing evolution of the regulatory framework, represent risks and concrete opportunities for our Customers.