An AI assistant for sales

With the power of Google Cloud's Gemini, the Digital Human provides your employees with crucial insights into SAP data and supports them in their day-to-day work in a completely new way.

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Privacy

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Find the right information

Hybrid SAP landscapes and data in a wide variety of systems are part of everyday working life for many sales employees. This often makes it difficult to quickly access relevant information on current prices, for example. However, such data is essential in order to be able to react precisely to new developments and market trends. The inadequate user-friendliness of many systems exacerbates this problem and slows down customer service.

Advanced use of data thanks to Digital Human

4brands Reply and Go Reply have developed a pioneering solution that allows companies to conveniently exploit the full potential of their sales data. The experts have combined SAP with the power of generative AI and digital human technology. The SAP Build Workzone offers centralized user access across SAP and non-SAP systems. Within this platform, Google Cloud's Gemini can be seamlessly embedded and supported as required.

Thanks to the clever integration, the advanced assistant is not only able to extract and analyze suitable data from SAP based on the employees' questions. It also supports them in various tasks in a completely new way - around the clock and in many languages. Last but not least, it benefits from being linked to a large number of external data sources that provide information such as weather data or market trends, allowing the company data to be categorized. 

Key insights for long-term business success

With this advanced solution, we help you to bring your data together, analyze it and make it easily accessible - regardless of the format or source. We adapt the Digital Human precisely to the needs and framework conditions of your sales organization. In this way, it provides the crucial insights you need to optimize your pricing and ensure your business success in a constantly changing world.

Searching for leads

The Digital Human can support sales employees in their search for leads by providing them with relevant information from the web and internal databases and comparing it with customer profiles.

Preparation of offers

It can help in the preparation of offers by suggesting relevant products and services that match the customer's needs.

Conception of sales campaigns

The analysis of historical and current data allows the Digital Human to make recommendations for the design of sales campaigns.

The benefits at a glance


Improved UX for employees

The Digital Human helps your employees to navigate through the SAP system faster and more accurately without the risk of compromising data security.

More satisfied
customers

Our solution makes it easy for your sales teams to improve customer satisfaction and loyalty.

Real competitive advantage

The AI-powered assistant allows your sales teams to close more deals and increase sales.

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    Go Reply

    Go Reply, as part of the Reply Group, is a Google Cloud Premier Partner providing services in the following areas: Cloud Strategy and Migration, Cloud Hosting, Big Data, Machine Learning, PCI/ISO Compliance and Security Management, Productivity Services and fully managed services around the clock to help us with business critical applications.

  • 4brands Reply

    4brands Reply specializes in the consumer goods industry and supports companies in the design of their individual digital transformation processes with innovative IT technologies. 4brands Reply's approach focuses on the consumer with his Customer Journey, which covers the entire value chain of the company. The offer includes process consulting and system integration for the core areas of Customer Experience Management, Revenue Growth Management, management of Demand-driven Supply Chains, Enterprise Management and management of a Digital Data Platform.

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