WE HEROES PORTAL

THE SERVICE DESIGNED TO BOOST YOUR BRANDS IMPACT

Contact Us Visit the portal

Before filling out the registration form, please read the Privacy notice pursuant to Article 13 of EU Regulation 2016/679
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input

Privacy

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

NOW MORE THAN EVER, WE ARE COMMITTED TO HELP ESSENTIAL WORKERS WHO ARE MAKING A DIFFERENCE GIVING THEM FAST AND RELIABLE ACCESS TO DAILY BENEFITS.

Key workers identity validation

We Heroes Portal is the service developed by Data Reply and Storm Reply to support NHS staff and other key workers. We Heroes Portal enables retailers, both online and offline, to accelerate the identification process that validates if a user belongs to a key worker category.

The service aims to facilitate both users and retailers during the shopping process through a unique Hero Identification Code provided to registered users. Once validated, users can simply show their generated ID to retailers, who can in turn quickly verify the authenticity of the code.

Reduce time and deliver quicker

The service is designed for brands committed to promptly make a difference for key workers, by serving them with exclusive benefits while they fight COVID-19. Until now, validating the identity of key workers has relied on manual tasks by dedicated employees in the customer service department – if it’s been supported at all. The process, usually conducted by phone or in person, is time consuming for both retailers and key workers alike who are asked to validate their identity by providing personal and employment details.

We Heroes Portal supports brands in the identification and validation process without wasting resources in time consuming manual processes that often lead to a mistaken identification. The automatic process replaces the questions set by retailers, while increasing the information accuracy and assuring GDPR compliance.

How does the portal work


Heros

1. The user provides her/his employment details

2. The retailer can quickly validate if an user can access exclusive benefits

3. The portal validates and returns information


WHY AMAZON WEB SERVICE?

Data Reply and Storm Reply, as a premier consulting level member of the AWS Partner Network, have been able to quickly design, configure and build a scalable, production-ready platform on AWS services.

The adopted solution leverages out-of-the-box services from AWS and pre-built modules developed by Data Reply and Storm Reply which have been quickly combined for a final reliable, effective and cost-saving result.

The final portal is a seamlessly integration of API Gateway and Cognito to manage subscriptions and accesses, together with Lambda and DynamoDB to compute and store information, deployed on the local AWS region to guarantee the security of the data.


AWS


THE PORTAL FOR KEYWORKERS

The portal supports NHS staff and other essential key workers during the identity validation process

  • Public safety and national security

  • Health and social care

  • Transportation

  • Key Public Services

  • SPACE TO BE REMOVED

WE HEROES PORTAL KEY BENEFITS

We Heroes Portal's foundations are Cloud Technology and API integration. These two main components have enabled us to achieve our main goals: maximum scalability and integration flexibility.

PLUG & PLAY

Accelerate the validation process and the go-to-market strategy

SCALABILITY

Open the validation to new identified categories of key users and new platform features

INTEGRATION FLEXIBILITY

Seamless integration within each retailer’s processes and infrastructure

GDPR COMPLIANCE & DATA SECURITY

GDPR compliant and secure data process and storage managed within the platform

ADDITIONAL FEATURES TO BOOST YOUR SERVICE

We Heroes Portal is a data driven portal by nature. Through data driven analysis of the user-retailer interaction with the service, we are able to rapidly implement enhancements to the platform through agile methods, in order to address any customer and retailer needs.

  • ADDRESS-BASED RETAILER RECOMMENDER


    Detect anomolies in customers purchasing behaviour and prevent them from finalising a purchase.

  • KNOW YOUR CUSTOMER


    Identify and analyse how many times the customer claims his/her ID code in order to redeem discounts, which type of retailers is he/she most engaged and loyal to.

  • FRAUD DETECTION


    Detect anomolies in customers purchasing behaviour and prevent them from finalising a purchase.

  • strip-0

    Data Reply

    Data Reply is the Reply group company offering a broad range of advanced analytics and AI-powered data services. We support companies to achieve meaningful outcomes through effective use of data. We aim at handling trade-offs among business requirements and technical constraints, developing holistic Big Data architectures and ensuring cybersecurity and data protection. We have competences in Big Data Engineering, Data Science and IPA; we build Big Data platforms and implement ML and AI models.

  • Storm Reply

    Storm Reply is the Reply Group company specialised in the design and implementation of cloud-based solutions and services. As an Amazon Premier Consulting Partner, Storm Reply supports a large number of medium-large size customers in Europe, by maintaining their systems and applications on the AWS platform. With a consolidated experience in Cloud IaaS, SaaS and PaaS services, Storm Reply provides a series of end-to-end services for the adoption of the Cloud, the development of new applications and the comprehensive management of associated cloud-based services.

    strip-1