If, like me, you have to interact with IT —and technology is vital for you or your clients — this excellent novel will enlighten your day-to-day work. The Phoenix Project was first published in 2013 and, in the fast-moving world of technology, one could view this book as ‘outdated.’ But no. The way it articulates the value of DevOps for organisations remains insightful. It remains useful. And it remains worth your attention. Of particular value is the presentation of the Three Ways — the principles from which all observed DevOps behaviours are derived.